
What's Better Than Working from Home?
Working from home can be amazing. You can work in cozy pajamas and everthing you need for a comfortable environment is within reach. You can have home cooked, gourmet meals everyday or munch all day on the noisiest, most obnoxious snacks. You can exercise without an audience or take a cat nap on your couch. You control the thermostat. No more winter in June! The Limitation But what are the benefits if you are a parent whose wonderful work from home job has a set 8-hour scheud

Your Body Speaks: Posture
Body language is just as important over the phone as off it. Last time, we covered how a smile can be heard over the phone and its benefits. This time, it's all about how we sit or stand when on the phone. If you've ever had the chance to see a sales team in action, you will often see them standing or walking when engaging a prospect over the phone. Are they standing for their health? Well, according to researchers, there is a link between sitting long periods and certain hea

Your Body Speaks: Smile
Body language is just as important over the phone as off it. For example: Did you know that a smile can be heard over the phone? A smile in your voice will help you sound friendly and personable. It can also disarm a person who is ready for a fight and encourage them to be more receptive to your assistance. Smiling doesn't just benefit your interaction with the customer. It's hard to be angry or sad when you're smiling. Smile to keep a bad morning or a grumpy customer from ru