New Year, New (Financial) You!
Originally posted in our financial blog: https://wfgconnects.com/sstevens/blog/new-financial-you The new year is best known for...
4 Tips for Active Listening
​​ It can't be said often enough. Listening is so important that there should be a training completely devoted to the topic (hint: this...
The top 8 reasons to consider life insurance
Originally published in our financial blog: https://wfgconnects.com/sstevens/blog/the-top-8-reasons Life will often seem to present...
5 tips for showing empathy on every call
"Empathize." I've heard it so often that at times it has lost all meaning for me. It doesn't help that many companies don't make a...
Craft your own empathy statement
Why the sad puppy picture? Because dogs seem to be the masters of envoking empathy in us humans. "Ok, so I apologize for your...
Budgeting 101: Where should I start?
Originally posted on our financial services site: https://wfgconnects.com/sstevens/blog It’s the new year so there are bound to be some...
What's Better Than Working from Home?
Working from home can be amazing. You can work in cozy pajamas and everthing you need for a comfortable environment is within reach. You...
Your Body Speaks: Posture
Body language is just as important over the phone as off it. Last time, we covered how a smile can be heard over the phone and its...
Your Body Speaks: Smile
Body language is just as important over the phone as off it. For example: Did you know that a smile can be heard over the phone? A smile...
